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Today’s Tip: Neutral Language
Susan’s boss, trying to
inspire the troops, talks about how everyone will benefit
from upcoming changes if he is willing to adapt.
A campaign worker opines that the super delegates should be
locked in a room and the selected candidate not be let out
until he is confirmed.
These are typical examples of the exclusionary language.
Both these cases happen to be non-gender neutral – the type
we perhaps most often hear. In the first the boss implies
the men can benefit if they adapt and women aren’t addressed
or included at all. In the second, similar to an actual
statement in the news this weekend, the implication is that
the chosen candidate will be a man. In this second case, the
speaker tried to claim he meant the “universal he” (not a
specific gender) but the damage had already been done and
his credibility weakened.
Is this simply political correctness or is it a legitimate
issue or concern? The answer is yes; it can at times be
political correctness, but much of the time it is a
legitimate issue.
Gender is just one of the ways we slant our language.
Religion, culture, political affiliation – many other labels
are used to exclude at various times. Problems caused by the
lack of a gender-neutral pronoun go back centuries, leading
some to claim the “universal he”. Our Declaration of
Independence states “all men are created equal”. This sounds
great, but under our Constitution “other people” (i.e.
slaves) counted as 3/5 of a person and women didn’t count at
all. This generated a lot of hard feelings. As a result,
many people are sensitized to language that includes and/or
excludes them.
Why do we want to use neutral language? How does it impact
our communications?
We all have a need to feel valued and we like to feel
included. Some of us are more sensitive to these issues than
others, whether from a history of being excluded or a
personal belief system. We don’t always know how others will
react to language that is perceived to be exclusive.
Therefore, the more important it is we get our point across,
the more important it is we select our words carefully so
they do not unintentionally exclude others and create a wall
between us.
If we are in the habit of using a “universal he” or other
exclusionary language, we can break the habit. If you are
unsure how often you use it, try (temporarily) switching to
a “universal she”, taking you out of your comfort zone. Once
we are aware of how often we use such language, we can then
more easily focus on eliminating it.
It is also, always, important, that we temper our
sensitivity. Just as someone might not realize their words
offend us, we cannot be sure of the speaker’s motive –
whether it is a thoughtless remark or intentional.
How could Susan’s boss and the campaign worker have made
their point without risking excluding and alienating others?
The boss could have said that everyone who adapts will
benefit. And the campaign worker could have said no one
should come out until a candidate has been selected.
Remember… it’s all in how you say it!
If you have a specific
communication issue you would like to see addressed in this
forum, let Sherry know by contacting her at
sherry@thewattsconnection.com.
Let Sherry Help You:
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learning how they improve their communication skills. If you
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tailor a program to their specific needs.
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take your communications to the next level, Sherry offers a
complimentary coaching session designed to help you
experience coaching and see if it is right for you.
You can contact Sherry at
sherry@thewattsconnection.com.
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