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April, 2008 Newsletter

     
       
 

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Today’s Tip: Neutral Language

Susan’s boss, trying to inspire the troops, talks about how everyone will benefit from upcoming changes if he is willing to adapt.

A campaign worker opines that the super delegates should be locked in a room and the selected candidate not be let out until he is confirmed.

These are typical examples of the exclusionary language. Both these cases happen to be non-gender neutral – the type we perhaps most often hear. In the first the boss implies the men can benefit if they adapt and women aren’t addressed or included at all. In the second, similar to an actual statement in the news this weekend, the implication is that the chosen candidate will be a man. In this second case, the speaker tried to claim he meant the “universal he” (not a specific gender) but the damage had already been done and his credibility weakened.

Is this simply political correctness or is it a legitimate issue or concern? The answer is yes; it can at times be political correctness, but much of the time it is a legitimate issue.

Gender is just one of the ways we slant our language. Religion, culture, political affiliation – many other labels are used to exclude at various times. Problems caused by the lack of a gender-neutral pronoun go back centuries, leading some to claim the “universal he”. Our Declaration of Independence states “all men are created equal”. This sounds great, but under our Constitution “other people” (i.e. slaves) counted as 3/5 of a person and women didn’t count at all. This generated a lot of hard feelings. As a result, many people are sensitized to language that includes and/or excludes them.

Why do we want to use neutral language? How does it impact our communications?

We all have a need to feel valued and we like to feel included. Some of us are more sensitive to these issues than others, whether from a history of being excluded or a personal belief system. We don’t always know how others will react to language that is perceived to be exclusive. Therefore, the more important it is we get our point across, the more important it is we select our words carefully so they do not unintentionally exclude others and create a wall between us.

If we are in the habit of using a “universal he” or other exclusionary language, we can break the habit. If you are unsure how often you use it, try (temporarily) switching to a “universal she”, taking you out of your comfort zone. Once we are aware of how often we use such language, we can then more easily focus on eliminating it.

It is also, always, important, that we temper our sensitivity. Just as someone might not realize their words offend us, we cannot be sure of the speaker’s motive – whether it is a thoughtless remark or intentional.

How could Susan’s boss and the campaign worker have made their point without risking excluding and alienating others? The boss could have said that everyone who adapts will benefit. And the campaign worker could have said no one should come out until a candidate has been selected.
 

Remember… it’s all in how you say it!

If you have a specific communication issue you would like to see addressed in this forum, let Sherry know by contacting her at sherry@thewattsconnection.com.


Let Sherry Help You:

Sherry often speaks to groups interested in learning how they improve their communication skills. If you know of a group looking for speakers, ask her how she can tailor a program to their specific needs.

If you want to learn more about how coaching can help you take your communications to the next level, Sherry offers a complimentary coaching session designed to help you experience coaching and see if it is right for you.

You can contact Sherry at sherry@thewattsconnection.com.
 

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