Other Services

Tension and conflict in the workplace have far-reaching effects. Ineffective communication can be a large part of those conflicts, as both cause and symptom. The Watts Connection looks beyond the obvious to the underlying issues that interfere with your ability to effectively meet your objectives, and provides new insights and solutions to help you progress more effectively toward your goals. The following services can help you move beyond the tensions and conflicts in a constructive manner:

	Personnel Consulting -  Differences among your employees may take the form of open conflict or more subtle slights, snubs and disconnects that interfere with their ability to meet their goals. As the tension rises, so does the impact on work and the cost to your company. Employees are increasingly reluctant to talk about what they think is really going on, leaving management to guess at the real problems and risk making things worse. The Watts Connection can help you identify the cause(s) of the problems by giving your employees the opportunity to have their voices heard in a safe, confidential environment. The personnel consulting strategy uses surveys and interviews to measure their attitudes and concerns and then provides you with a summary analysis and simple strategies you can implement to address identified problems and minimize future conflict.
	Facilitation -  Focused facilitation helps unleash your collective power and wisdom, creating synergy that will help you meet your objectives. Facilitation strives to create a supportive environment that allows you and your employees to work together on common issues. The strength lies in the ability to have participants recognize their personal interest in solving a company problem, establishing a new process or improving an existing situation. Working with management prior to the meeting to identify clear objectives and expected outcomes, Sherry prepares a process that will encourage open discussion and active participation while maintaining focus on the task. The Watts Connection facilitation service frees you to participate without the distraction of managing the meeting process.
	Mediation - Some problems just won’t go away. As an independent observer and mediator, The Watts Connection can help you find mutually agreeable solutions to conflicts. Sherry meets with disputants for a structured conversation that allows each side to air their needs and concerns safely and confidentially. The process uncovers the real issues and generates a mutually supported resolution that includes strategies for moving ahead together. The Watts Connection can also help you develop a conflict resolution strategy that is consistent with a culture of cooperation and teamwork in the workplace.

Contact The Watts Connection today to learn more about how these services can help you and your employees work together toward a more productive work environment before the problems take on major proportions.